I see a blue screen with a sad face. What should I do?
A blue screen with a sad face is usually accompanied by a message that begins with "Your PC ran into a problem and needs to restart."
Your computer should restart automatically in a few minutes. If it continues to come to this blue screen and reboot, it means your computer is having a serious problem that you won't be able to correct. You need to file a ticket. You can do so on another computer, or, if you don't have access to another computer, call the main office and ask them to send in a ticket on your behalf.
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